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Does your organisation need clear, up-to-date Standard Operating Procedures (SOPs) and Work Instructions? Do you have projects that require documentation before you can transition to Business-As-Usual (BAU) teams? Having problems meeting your compliance and audit requirements? Do you need to lessen human error and allow your team to handle processes in a consistent manner? We develop end-user manuals, installation guides, technical design specifications, policies, and technical reports. We can assist in designing and developing the documents you require to succeed.
Change is inevitable. We can assist in managing change in your organisation so that user adoption is quicker, resistance is minimised and your organisation is set up to succeed.
We follow the PROSCI / ADKAR framework model. We ensure that key individuals, affected by your change, are Aware of the change, have the Desire to change, have the Knowledge and Ability to adopt the change, and can sustain the change by offering Reinforcement .
You can rely on us to deliver your end-to-end training requirements. We have assisted various organisations in analysing their training needs, specifically for any new systems, processes or policies.
Do you need training manuals? What about train-the-trainer sessions? We can assist in planning your training delivery schedule, and the most suitable delivery methods for your business. With correct training analysis and stakeholder management, you will be set up to succeed.
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